Our approach to dentistry is as easy as…
1.
Listen. Everything starts with your first visit. We’ll take the time to listen, and gather all the data. Going to the dentist doesn’t have to be uncomfortable or a hassle. In fact, our priority is to make sure it’s not. Relax, we’ve got this! Our experienced clinicians will walk you through your first visit.
2.
Customize. No two people are the same, and your dental treatment shouldn’t be either. Everyone’s needs are different. We will customize a treatment plan specifically for you, and take the time to explain procedures as well the risks, benefits, consequences, and alternatives associated with them so you can make an informed decision. They’re your teeth; It’s your choice!
3.
Deliver. Using the latest technology, materials, and techniques, we are confident that you’ll be impressed by how smoothly your visits will go. Whether your appointment is for complex treatment or routine care, rest assured that you are in good hands with the team at Cook Dentistry. Just read our reviews!
Frequently Asked Questions
Do you accept my insurance?
We file any type of employer sponsored insurance. We are proudly considered out-of-network for all policies except Delta Premier. Visiting an out-of-network dentist doesn’t necessarily mean that your insurance will pay less or that you will pay more. In fact, most group dental insurance policies have the same maximum and pay the same percentage level whether you see an in or out of network provider. Rest assured, we will gladly do our part in filing claims and working to make sure you receive the benefits you are paying for. In most cases, patients have very little to NO out-of-pocket costs for routine cleanings and check-ups at our office. We will gladly do a complimentary benefits check at your first visit or any subsequent visit.
Do you offer any discounts?
Yes! Dr. Cook offers 10% off for Veterans and their families. Senior Citizens over 65 years of age are happily given a 10% discount as well. Cook Club Members receive a 15% discount for any dental treatment in addition to other included services w/ their membership. Discounts cannot be combined. Discounts cannot be used when paying for services with financing through CareCredit.
Do you accept walk-ins?
We love to see you, but It’s always in your best interest to call before stopping by. Dr. Cook and his team rotate their time between two office locations, which means they may be serving patients at one office when you happen to drop by the other. Don’t worry! If you call ahead with an emergency, we can usually work you in the same day (especially if you call early).
If I have a cavity, why doesn’t my tooth hurt?
Cavities often don’t cause any pain or discomfort until they get big enough to reach the nerve inside the tooth. It’s both less expensive and less invasive to catch and repair cavities while they are small. Don’t wait until it hurts!
Do you accept Medicaid or Medicare?
We do NOT accept Medicaid. Use the link below to find a provider in your area who does.
Visit the SC Healthy Connections Website
Medicare does not cover dental expenses; however, some Medicare supplement polices purchased in addition to Medicare may. You’ll need to check your policy specifically to make sure you can see an out-of-network dental provider. We are NOT in network with any Medicare supplement policies. These policies tend to vary greatly, and a representative with your insurance can best help answer your benefit questions.
Is Fluoride good or bad?
We found an article online that explains the difference between systemic fluoride and topical fluoride. We recommend and offer an incredible fluoride varnish developed by 3M that can greatly reduce the risk of cavities and of course is applied topically. This article helps dispel some of the myths regarding Fluoride and explains how it remineralizes tooth enamel when the PH in the mouth drops.
Read a/b the difference between Systemic vs. Topical Fluoride
Do you offer payment plans?
Yes! Outside Financing is available through a company called CareCredit. Dr. Ryan Cook even offers interest free finance options with Care Credit. You can apply online or give them a call at 1-800-365-8295. It’s quick and easy and can be used anywhere CareCredit is accepted.
Do you see children and adults?
Absolutely! We see both adults and children beginning at age three. In fact, our patients love the convenience of scheduling their appointments at the same time as their children. With four hygienists, we can usually accommodate multiple family members simultaneously.
Is flossing really necessary?
Dr. Cook always says, “Only floss the teeth you’d like to keep.” (LOL!) Unfortunately, flossing is a necessary evil. However, there are tools that can make it much easier. From floss threaders to soft picks, we have some creative ideas to help simplify this arduous task. Just ask your hygienist for a sample. Water picks and electronic toothbrushes may help as well!
What toothbrush should I use?
We get this question a lot! Hands down, Dr. Cook recommends the Sonicare. With 31,000 brush strokes per minute, it removes four times the plaque of a manual toothbrush. Of course, any toothbrush is better than no toothbrush. You don’t need to spend a ton of money on an electronic toothbrush with all the bells and whistles. The basic model works great. You can even purchase multiple color coded heads so family members can share. Here’s a great blog post on the manual vs. electric debate. Click to read the article.
Remember to change your toothbrush head every three months!
Can we skip the x-rays this time?
Of course we can’t force you to have x-rays, but we also can’t do our job without them. It’s in your best interest to to have x-rays taken at the prescribed schedule because we cannot see cavities that may be hiding between teeth. If you wait another six months, that cavity that we couldn’t diagnose may become a painful problem. We also take x-rays to check for things like cancerous tumors, abscesses, bone loss, subgingival tarter, internal resorption, impacted teeth, and more. Rest assured, that our x-rays are digital (80% less radiation than film) and our machines are calibrated regularly to ensure the lowest possible radiation exposure. Plus, if insurance doesn’t cover x-rays due to a frequency limitation, we absorb the cost up to what they would have paid. X-rays are that important to us.
Still not convinced? Watch this video.
Is it safe to come to the dentist during the Covid-19 Pandemic?
We feel there are inherit risks with almost everything we do in life. There are things we can do to mitigate those risks. We encourage you to do what you think is best for you and your family during this unprecedented time. If you have underlying conditions that compromise your health, are pregnant, or are elderly it may be wise to postpone preventative care. However, we feel that access to dental care is essential, and are doing everything we can to create a safe environment.
Do you offer sedation?
Cook Dentistry does not currently offer IV Sedation. However, we do offer Nitrous Oxide Sedation upon request. Often referred to as “laughing gas,” Nitrous Oxide is combined with oxygen and inhaled through a small masks that fits comfortably over your nose. Breathing the gas is intended to help you relax, but will not impair your ability to drive or communicate throughout the procedure. The effects wear off quickly. Dental Insurance doesn’t always cover Nitrous Oxide, but there may be some out-of-pocket cost for this service. However, local anesthetic is offered at no additional cost.
Still have questions? No problem!
Use this convenient form to submit a question. We try to respond within one business day. If your matter is urgent, we encourage you to call during normal business hours. Either way, we look forward to the opportunity to answer your questions.
Piedmont 864-845-3402
Greenville 864-232-9860
Normal Business Hours:
Monday - Thursday 8:30 AM - 5:00 PM (EST)
Lunch 12:45 PM - 1:30 PM (EST)